How we're supporting survivors of domestic abuse

At Magna, we are committed to helping and supporting victims and survivors of domestic abuse.

“Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, socio-economic status, sexuality or background. There are different kinds of abuse that can happen in different contexts.
The most prevalent type of domestic abuse occurs in relationships. But the definition of domestic abuse also covers abuse between family members, such as adolescent to parent violence and abuse.”

In 2018, we signed up to the Chartered Institute of Housing’s Make A Stand campaign. We have put certain things in place that means our teams have regular training on understanding the signs of domestic abuse. We understand how damaging domestic abuse can be and how it can affect someone’s home life.

We’ll be making sure we continue to meet the four pledges from the Make A Stand campaign:

Have a policy to support residents who are affected by domestic abuse
Make information available on our website and in other places
Have a policy to support staff who are affected by domestic abuse
Have a champion who is at a senior level in the organisation

We understand that sometimes you may not be able to stay in your Magna home because you are experiencing or have experienced domestic abuse. If you need to move home, we can support your application.

Help is available

We have put together some information on how to get help or support if you are experiencing or perpetrating domestic abuse.

If you are experiencing domestic abuse, or know someone who is, you can get help from organisations such as Women’s Aid or Respect.

If you live in Somerset

Contact the Somerset Domestic Abuse Support helpline: 0800 69 49 999. Or contact the Somerset Integrated Domestic Abuse Service:

General Enquiries: youfirstsidas@theyoutrust.org.uk
Opening Hours - 8am to 8pm Monday to Friday and 9am to 1pm Saturday/Sunday.

If you live in Dorset

Contact Paragaon for support with domestic abuse, sexual violence and stalking.

If you live in Devon

If you would like to talk to someone, contact the Devon Domestic Abuse Service or their helpline on 0345 155 1074.

Referrals can be made directly by individuals or by agencies on behalf of their clients by calling 0345 155 1074 or by secure email at referrals.devon@splitz.org.cjsm.net

If you are in any danger you should call 999 immediately.

The Home Office has a system in place called Silent Solutions which helps callers, such as domestic abuse victims, who cannot speak to an operator.

If you have not been able to signal that your call is an emergency by coughing or whispering after dialling 999, you will be put through to the operator.

If you are in danger, you will be asked to dial "55" otherwise the call will be terminated.

Support if you are worried about hurting someone

If you are worried about hurting the ones you love while staying at home, call the Respect phoneline for support and help to manage your behaviour. This is an anonymous and confidential helpline for men and women who are harming their partners and families. It takes calls from partners or ex-partners, friends, and relatives who are concerned about perpetrators. Telephone: 0808 802 4040

Hiding your browser history from an abuser

Clearing your internet browser history reduces the chances of someone finding out that you have reached out for help.