Contacting us
To ensure anyone with an emergency can get through to us on the phone lines, we ask that you please only contact us by phone if you have an emergency. You can see what we class as a priority repair here 👉 What we class as an emergency, urgent and routine repair
If you have a query about anything else, you can report it using the forms below, or contacting us using live chat by clicking the red chat bubble in the bottom right of your screen and we’ll get back to you as soon as possible. Live chat is usually available Monday to Friday, 9am to 4pm - the live chat icon will only be visible when the team are available.
If you're not sure how to use live chat, take a look at our help centre article here.
Visit our help centre
We've pulled together some useful information to help answer any questions that you may have.
We will respond to your emails
within two days
Send us a direct message using live chat or through Facebook Messenger.
Monday - Thursday: 08:30 - 17:00
Friday: 08:30 - 16:30
We are currently experiencing high call volumes, the best way to contact us is via email or using the contact forms at the top of this page.
Media enquiries
If you have a media enquiry, please contact See Media on 0121 827 6625 or email magna@see-media.co.uk