- What are the types of tenancies available?
- How do I update my tenancy info?
- How do I end my tenancy?
- How do I report anti-social behaviour (ASB?)
- Do I need buildings insurance?
- Do I need contents insurance?
- I think I’ve paid my rent twice?
- I'm moving home, what do I need to do?
- Who is my housing officer?
- How can I make a complaint?
- How can I give a compliment?
- How can I buy / rent from Magna?
- What is the Lifeline service?
- What is the home help service?
- Where can I find details about my tenancy?
- I can't get into my customer portal account
- I'm still receiving letters / emails / texts but I'm no longer a Magna customer
- I received a letter / email / text from Magna that I'm not sure about
- How do I book a guest bedroom?
- I need an adaptation for a disability
- Can I have a pet in my home?
- I've got noisy neighbours
- Where can I store my mobility scooter?
- Can I sublet my home or have a lodger?
- What happens if a customer dies?
- How do I apply for a mortgage?
- When does my tenancy start / end?
- Can I get fibre broadband installed?
- How do I find out how long is left on my lease?
- How do I extend my lease?
- How can I report a parking issue?
- Can I install an electric vehicle (EV) charger?
- I want to pay my rent by Direct Debit
- I need a stair lift in my home
- Do I need permission for a dropped kerb?
My account
Make a payment
View my account