
Your tenancy
Find out more about your tenancy, your handbook, finding a smaller home, changing your tenancy and information about mutual exchanges.

What are the different types of tenancy?
We use a variety of occupation agreements when letting our homes. We aim to target resources at those in housing need, make best use of our homes and ensure that they are occupied in accordance with our charitable objectives.
See more
Changing your tenancy
You may have a sole tenancy or a joint tenancy. This page explains how you can change your tenancy, either from a sole tenancy to a joint tenancy or from a joint tenancy to a sole tenancy. It also explains when and how a sole tenancy can be assigned.
See more
Mutual exchange
Sometimes things change and you would rather be living in a different home, whether you need to move for work, you're looking to downsize, or something else. A mutual exchange is a way of swapping your home with someone else who also wants to move.
See more
Repossession and eviction
We will only take legal action to evict tenants or licence holders after all reasonable methods of obtaining adherence to the occupancy agreement have failed, as set out in the repossession and eviction policy and the eviction procedure. Eviction is used only as a last resort and is subject to the authority of senior members of staff.
See more
Tenant Handbook
Welcome to your tenant handbook. We hope you will find this information helpful.
See more
Finding a smaller home
If you no longer need a large home and are looking to downsize, we might be able to help. Click to learn more about how we can support you.
See more
Do I need insurance on my property?
For the majority of properties, we are responsible for insuring the structure of your home against major risks such as fire, flood, subsidence and storm damage. Insurance does not cover the cost of replacing elements that are damaged as a result of ‘wear and tear’ or your contents.
See more
Considering taking in a lodger?
If you are affected by the under-occupancy charge, you may wish to consider taking in a lodger. Having a lodger could avoid the council deducting the under-occupancy charge. A lodger will be taken into account and will be deemed to be part of your household.
See more

Internal pre-term transfers
If you already live in a Magna home and you’re moving to another of our homes, you need to know about the pre-term transfer inspections.
See more
Home Moves Incentive Scheme
If you're wanting to move to a smaller home, you may be eligible for the Home Moves Incentive Scheme.
See more
Under occupation
Rules on 'under occupancy' mean that if you are of 'working age' your housing benefit or universal credit housing costs will be reduced if you are deemed to be living in a property larger than your needs.
See more
Help with hoarding
If you're struggling with a hoarding condition, we may be able to support you and work with you to help keep your home safe.
See more