If your toilet is blocked, you can watch our how-to video which explains how you can try to unblock it yourself.
Or, if you have a blocked bath, basin, or sink, you can watch our other how-to video which explains how to unblock these too.
Blockages can also happen in gutters, drains, and gullies around your home. These can be caused by a build-up of moss, leaves, or dirt which builds up over time. It's a good idea to check them occasionally. If you notice a blockage, you should let us know so that we can come and clear it for you.
It's also a good idea to check any road drains or gullies near to your home, as these could cause any roads outside your home to flood and prevent access to your home. If you notice a blockage, you'll need to let the local council know, so we've put some useful links below to help you do this:
If you're ever hit by a severe flood, you should let us know immediately by calling us on 0800 358 6025.